Privacy Policy
Effective November 9, 2026
Aura Trailer Sales ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
We only collect information you choose to give us. When you fill out our Build Your Own or contact forms, we collect your name, phone number, email address, the type and size of trailer you're interested in, and any message or custom details you include.
If you contact us by phone, text message, email, Facebook Messenger, or Instagram, we receive the information you share in that conversation, such as your name, phone number, and message.
How we use your information
We use your information to answer your questions, send you quotes and availability, build and deliver your trailer, and follow up about your purchase. We do not sell, rent, or trade your personal information to anyone.
How form submissions are delivered
Our website forms are delivered to our business email by a third-party form service, FormSubmit. That service processes your submission only to deliver it to us, under its own privacy terms.
Some buttons on this site open your phone's texting app, phone dialer, Google Maps, Facebook, or Instagram. Anything you send through those apps is handled by those apps under their own privacy policies.
When we share information
We only share your information when it's needed to complete your order, such as with a builder for a special order or custom build, or with a delivery driver, or when the law requires it.
Text messages
If you text us, we'll reply about your inquiry or order. We won't add you to marketing texts without your permission. Reply STOP at any time and we'll stop texting you.
Keeping your information safe
We keep your information only as long as we need it to serve you and keep business records, and we take reasonable steps to protect it. No method of sending or storing information online is completely secure, so please don't send payment card numbers through our forms.
Your choices
You can ask us to see, correct, or delete the information we have about you at any time by contacting us below.
Children
This website is meant for adults. We don't knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.
Contact us
Aura Trailer Sales
541 Holiness Campground Rd, Cleveland, GA 30528
Phone or text: (470) 492-8257
Email: auratrailersales@gmail.com